At Sticker Bunny, customer satisfaction is important to us. Please review our return and refund guidelines before placing an order to ensure a smooth shopping experience.
We accept return requests within 7 days from the date of delivery. To qualify for a return, products must be unused, unopened, undamaged, and returned in their original packaging with all included accessories or inserts.
Items showing signs of use, damage caused after delivery, missing packaging, or altered products may not qualify for return approval.
As many Sticker Bunny products are creative and personalized in nature, certain product categories may have additional restrictions.
The following product categories are generally not eligible for return or refund unless received damaged or incorrectly delivered:
If you receive a damaged item, printing defect, manufacturing issue, or an incorrect product, please contact our support team within 48 hours of delivery.
Please include:
After verification, Sticker Bunny may offer replacement, exchange, store credit, or refund depending on the issue.
Once the returned item reaches us, it will undergo inspection and quality verification. You will receive an update regarding approval or rejection of your refund request.
Approved refunds are processed to the original payment method. Processing time generally ranges between 5–10 business days depending on banks, payment providers, and transaction channels.
Shipping fees, handling charges, and other service costs may be non-refundable unless the issue is caused by Sticker Bunny.
If your refund has not appeared, please check your bank account, payment wallet, or card statement first.
Banks and payment gateways may require additional processing time before showing the refund transaction.
If you still have not received your refund after the expected period, contact our support team for assistance.
We replace products only when they arrive defective, damaged, incorrectly printed, or when a wrong item has been delivered.
Replacement approval may require image verification and order confirmation before processing.
Customers may be responsible for return shipping expenses unless the issue is related to damaged products, wrong items, or verified quality issues.
For valuable shipments, we recommend using trackable courier services. Sticker Bunny cannot guarantee receipt of returned packages without shipment tracking.
For return requests, exchange support, refund updates, or order-related concerns, please contact Sticker Bunny through our Contact Us page. Our support team will be happy to assist you.